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Marketing Manager
Anastasia Shevchuk


From connected cars and wearable devices to smart homes and cities, the Internet of Things (IoT) is transforming the world around us, especially in telecommunications.

The introduction of IoT in the telecommunications industry is set to enhance working processes, reduce operational costs and increase safety on sites.

Besides the above - mentioned goals, the IoT offers a great variety of opportunities for the telecommunications industry.

What are they? How does telecom use the internet of things? What is the role of IoT in the telecom industry?

Let's see now.


When connecting VoIP with IoT, businesses can transform their approach to everyday tasks and enable their connected devices to quietly conduct work in the background.

VoIP allows businesspeople to conduct work at any location and from any device. By connecting IoT and VoIP, businesses can create smart offices that allow them to significantly improve their efficiency and performance.

For instance,

▪️ When an employee goes on a business trip to another city and visits his own company's local office. The employee can repeat the same setup process used in his hometown office for a persistent working experience at any location within the employer's facilities.
▪️ Equipment that automatically alerts businesspeople by text or email when maintenance is required. No longer will employees have problems with broken copy machines and printer jams, as all needed repairs will be scheduled immediately.

By the way, we have an article on how how the telecom industry will change in the coming years. Read more: Future of VoIP industry: 5 trends to watch out


How is IoT applied to Smart Home?

Smart Home is one of the first technology arenas where VoIP and IoT combinations could make a difference. The comprehensive interconnectedness of VoIP devices and other household devices will facilitate the control of home security, lighting, and others.

Here're some examples of how IoT can work in the background using a VoIP phone system to automate smart home services.

A refrigerator takes an inventory of all its current items. The connected appliance then sends a list to a shopper's VoIP phone to inform him/her of what is needed from the grocery store.

Being connected to VoIP numbers and devices, cars can notify about mechanic service when needed.


Remote cell towers contain generators, UPS, energy meters, and many more, along with main telecommunication equipment to implement smooth telecom operations. Such equipment requires a reliable power backup to ensure 24/7 uptime.

Telecom equipment needs to be monitored frequently for maintenance purposes like finding potential areas of equipment failures. In case of an equipment failure, telecom companies can face major outages, leading to long - term loss of revenue.

The adoption of the Internet of Things in telecom companies can enable real-time equipment monitoring.

How can the Internet of Things be used for Towers Monitoring?

An IoT-powered Tower Operations Center can be used to integrate on-site IoT devices with cloud-based analytics to collect and analyze data from cell towers.

This way telecom businesses can monitor key performance indicators of active and passive equipment at remote sites.

Hence, the implementation of IoT allows telecom organizations to reduce operational and maintenance costs and ensure more efficient power management.

The Internet of Things allows monitoring towers remotely making sure that all the data is analyzed and all the problems are addressed timely.

Parameters that are being monitored with the help of IoT:

1.Energy Parameters. Energy consumption, battery life, fuel usage, and, of course, the temperature of the devices. Monitoring these parameters and receiving instant notifications about any violations of the norms is important for any telco provider.

2.Security Parameters. Many telecom towers are located in remote regions and are a subject of possible damage and thefts. With remote monitoring of telecom towers with the help of IoT, a client gets a whole overview of the situation even if this tower is located in a faraway area.

3.Environmental parameters. IoT solution for tower monitoring provides the most accurate information on the possibility of flood, fire, strong wind. Monitoring the external environment is crucial for the owners of the towers especially if they are located in remote locations.
IoT in telecom


By using IoT in telecom companies, business leaders can acquire large volumes of critical data.

Telecom companies can develop information pools with the help of data collected by IoT sensors.

Telecommunication companies can use the acquired data to generate analytics to gain crucial business insights. Also, analytics can help business leaders understand customer usage patterns.

By combining IoT data with big data analytics, telecom companies build predictive models for predicting upcoming trends in the telecom industry.


Remote sites are always vulnerable to hazards such as fire, bad weather, floods, and earthquakes.

The question is how to avoid them?

When such incidents occur, telecom companies have to execute preventive measures instantly as such hazards can lead to irreparable damages to the equipment.

By using the Internet of Things in the telecommunications industry, remote sites can be monitored more effectively for safety hazards.

For instance, IoT sensors can notify concerned authorities in case of a fire in a remote site. After receiving an alert, telecom companies can quickly execute prevention and mitigation strategies or shut down their systems.


Data Stream means continuous, regularly updated, and relevant flow of data in real-time. Operators in telecom have access to rich insights already. However, analyzing & managing data in action is challenging. Streaming analytics allows pre-processed data to be transmitted in real-time.

For example, critical IoT data, including hardware sensor information & IoT devices. Such enormous data require dealing with complex algorithms. Using the stream processing tools, it becomes easier to manage such complicated data.

Data Stream Processing tools that can help:

▪️ Apache tools (Kafka, Spark)
▪️ Amazon tools (Amazon Kinesis, Kinesis Streams, Kinesis Firehose)

It is critical to integrate IoT into Big Data Analytics to pre-process numerous data flows in real-time. It can help to keep data streams up-to-date while accelerating data quality stored in the cloud.


The Internet of Things is going to transform the telecommunications industry.
By the way, it has already started.

The Internet of things significantly simplifies and optimizes many processes such as data
Analysis, safety issues, finding potential areas of equipment failures and others.

And, finally, how can the Internet of Things benefit the telecom industry?

IoT benefits telecom companies in their internal processes as well as external, and is set to positively impact the quality of service, sales, and marketing initiatives, and most importantly, ROI.