Robotic Process Automation in logistics offers a great variety of opportunities. It can optimize processes, reduce operational costs, improve efficiency, and ensure timely deliveries.
There are several areas in particular where Robotic Process Automation solutions can significantly simplify the work of employees.
Let's analyze them now.
Supply and demand planning
The efficiency of a supply chain depends on the ability of managers and analysts to forecast inventory requirements. Supply and demand planning traditionally involves examining complex records and data sets, such as historical sales data, market indicators, and custom orders. It's also important to monitor and organize large amounts of data from customers, vendors and internal teams.
This can be time-consuming, tedious, and boring.
RPA provides a more efficient way to analyze this information via automation by gathering and processing information, preparing data for manual analysis, and sharing it with planners. Robotic process automation in logistics enables managers to efficiently develop more accurate forecasts with less time and resources.
Invoice processing and credit collections
Software robots are an excellent choice for carrying out invoice processing and credit collection. The regular follow-ups and multiple systems in the process can slow down these processes, but RPA can integrate multiple systems to optimize them. Moreover, Robotic Process Automation can integrate with freight bill payment systems to automate complete order-to-cash processes for hundreds of large 3PL carriers.
RPA can automate a tracking system in logistics for shipments and vehicles. Software robots enable the monitoring of shipment statuses for both the logistics company and its customers via tracking synchronization and the extraction of shipment details.
Effective communication is one of the most important keys to success. Higher executives, employees, assistants, and end customers must all be able to receive details about the products whenever required. The transportation chain involves multiple partners so communication can become an issue, and RPA tools such as a chatbot or auto-responder can solve this problem. Robotic process automation can help by automatically sending notifications through the system to let customers know when an order has been processed, shipped, or delayed.