APPLICATIONS OF RPA IN LOGISTICS
Robotic Process Automation offers a great variety of opportunities. It can optimize processes in the logistics industry, reduce operational costs, improve efficiency, and ensure timely deliveries.
There are some particular areas where Robotic Process Automation can significantly simplify the work of employees.
Supply and demand planning
The efficiency of a supply chain depends on the ability of managers and analysts to forecast inventory needs. Supply and demand planning traditionally involves examining complex records and data sets, such as historical sales data, market indicators, and custom orders. And you have to monitor and organize these large amounts of data from customers, vendors and internal teams.
This can be time-consuming, tedious and boring.
RPA provides a more efficient way to analyze this information through automation. It gathers and processes information, prepares data for manual analysis, and shares it with planners. Robotic process automation in logistics enables managers to efficiently develop more accurate forecasts with less time and resources.
Invoice processing and credit collections
Software robots are the right choice for carrying out invoice processing and credit collection. The regular follow-ups and multiple systems in the process can make it slower. RPA can integrate multiple systems to optimize these processes. Moreover, Robotic Process Automation can integrate with freight bill payment systems to automate complete order-to-cash processes for hundreds of large 3PL carriers.
RPA can automate a tracking system in logistics for both shipments and vehicles. Software robots enable monitoring shipment status to the logistics company and customers via tracking synchronization and extracting shipment details.
Effective communication is a key to success. Higher executives, employees, assistants, as well as the end customers, must be able to receive details about the products whenever required. Since the transportation chain involves multiple partners, communication can become an issue. RPA tools such as a chatbot or an auto-responder can solve this problem. Robotic process automation can help by automatically sending notifications through the system to let customers know when an order is processed, shipped, or delayed.